If TV is not found within 2-3 minutes:
- Make sure the TV that you want to use is turned [On].
- Make sure your mobile device and TV are connected to the same home network. If your router supports a privacy separator function, make sure it is disabled.
- It is also possible to enter the TV's IP address manually. To find you TV's IP address go to TV: [Menu] → [Settings] → [Network] → [Network Status].

If TV was found but after selecting the TV:
- If you have refused the confirmation message on your TV ("accept device") you need to change your selection by going to:
[Menu] → [General Settings] → [External Device Manager] → [Device Connection Manager] → [Device List] or with older TV models [Menu] → [Network] → [Expert Settings] → [Mobile Device Manager] or [Menu] → [Network] → [AllShare Settings].
- You can disable the TV's ("accept device") screen by going to eg. [Menu] → [Settings General] → [External Device Manager] → [Device Connection Manager] and changeing [Access Notification] -> "First Time Only".
- If a PIN code is requested on your TV screen - sorry, but with this TV this app won't work :(